Answer:
customer service representative taking responsibility for failing to follow through with a service action
Please help
Case Study: Will my business survive?
Eric started his craft shop six months ago. At first, sales had been high as local residents and some tourists were attracted by the unusual designs and competitive prices. After four months, he started having problems with some suppliers, complaining about the shortage of suitably qualified staff. Eric also noticed that during the off-peak tourist season, sales fell by over 50%. He had chosen a cheap site in quite a poor area for his shop, and he was worried about damage to his property, as without tourists, the area was very quiet and some unemployed youths had broken other shop windows.
His shop had been visited by the local Trading Standards officer as a customer had complained that a piece of jewelry that Eric had thought was white gold was, in fact, made from silver.
The off-peak months were causing Eric financial problems too. He still had to pay the fixed cost of rent and local taxes, yet his cash inflows were very low. He started to wonder if his business could survive until the next peak tourist season and whether he should have taken up the offer of a Business Management degree course before going into business.
1) Outline the micro- environmental problems that Eric’s business is facing.
2) Explain how Eric might overcome these problems.
3) Outline any THREE macro-environmental problems that Eric’s business is facing.
4) Explain how Eric might overcome these problems.
Thank you!
The micro problems that Eric's business is facing are:
Suppliers not meeting Eric's demand due to HR issues.Over-head cost. These are Business Management issues.How can Eric Overcome the Micro-environmental Problems?To overcome issues with supplies, Eric will have to speak with his suppliers and link them up with suitable HR personnel to tackle the personnel problems they are having. In the short run, he needs to get more suppliers.
With regard to overhead costs, Eric must consider auditing his costs and taking the business online. By doing this, he can sell his crafts in season and off-season, thereby, covering up for overheads during off-season.
What are the three macro-environmental problems Eric's business is facing?The three macro-environmental problems are:
1. To tackle the short-fall in sales, Eric should consider doing more adverts while competing on high-end customer services, given that the prices are already competitive.
2. Because the area is not so secure, he in short-run must consider getting the business insured whilst employing the services of a professional security outfit.
3. It is important that Eric's business, in the short-run, refers the Local Trading Standards Office to his suppliers while getting training on how to identify quality jewelry.
Learn more about Business Management at:
https://brainly.com/question/26106218
When taxes are increased, disposable income , and hence consumption .
A. increases, increases
B. increases, decreases
C. decreases, increases
D. decreases, decreases
Its not C
and why is it right
Answer:
decreases; decreases
Explanation:
All of these are functions of money EXCEPT :________
a) medium of exchange. b) unit of account. c) defense against inflation. d) store of value.
Answer:
c
Explanation:
it doesn't make sense to be a function of money
All of these are functions of money, EXCEPT defence against inflation. Hence, option C is correct.
What is inflation?Inflation is the increase in the after the certain period of time. It is, consisting of the overall increase in the price of all the commodities.
Living in the country or surviving in the particular way becomes expensive at the time of inflation. Inflation can cause the high level of the dependency of money to the government as the middle class family face problems due pt increase in price.
The most afflicted groups by inflation are the poor and those on tight budgets. Borrowers and investors in stocks, properties, and commodities benefit from inflation.
Thus, option C is correct.
For more details about Inflation, click here:
https://brainly.com/question/15692461
#SPJ2
People build household budgets in order to:
A. increase the value of their long-term investments.
B. manage the money they spend on diffeynt expenses.
C. decrease their monthly mortgage or rent payments.
O D. get jobs that offer better salaries and benefits.
SUBMIT
Answer:
B
Explanation:
Because the point of budgeting is to save money
Answer:
A
Explanation:
i did the math on the homework and got it right
The Karl DeLong Estate (with a taxable value of more than $16,500,000) includes the following assets:
200 shares of common stock in the DeLong family corporation (valued at $3,580,000)
1,000 shares of common stock in a large public utility that trades more than 100,000 shares per day (valued at $1,560,000)
Certificates of deposit (valued at $520,000)
Three commercial buildings located in an older part of town where values are decreasing rapidly (valued at $4,525,000)
Which valuation technique could best be used to reduce the value of Karl's gross estate?
A) A fractional interest (co-ownership) discount on the DeLong family stock
B) A blockage discount on the public utility stock
C) Special use valuation on the CDs
D) The alternate valuation date for all assets
The best valuation technique to reduce the value of Karl's gross estate is C) Special use valuation on the CDs.
What is special use valuation?Special use valuation is a valuation method that determines property value on the basis of its “current use” rather than its “highest and best use.”
Special use valuation is permitted by the Internal Revenue Code (IRC) Section 2032A.
However, the special use valuation method is for real estate and not CDs.
Thus, the best valuation technique to reduce the value of Karl's gross estate is C) Special use valuation on the CDs.
Learn more about the special use valuation method at https://brainly.com/question/3925584
as a manager how do you make a decision?
Answer:
Define the problem
Identify limiting factors
Develop potential alternatives
Analyze the alternatives
Select the best alternative
Financial statement note disclosure is required for material potential losses when the loss is at least reasonably possible: Question 7 options: Even if the amount is not reasonably estimable. Unless the amount is not reasonably estimable. Only if the amount is known or reasonably estimable. Only if the amount is known.
Financial statement note disclosure is required for material potential losses Unless the amount is not reasonably estimable.
What should be seen in notes to the financial statements?The Notes of any financial statements disclose should have a detailed assumptions that has been formed or written out by accountants as at the time of preparing a firm's income statement, balance sheet, etc.
Note that these notes are vital as it tells one or make one to have a thorough understanding of the documents. Note that disclosure of fair values is not needed when the amount is of reasonable estimate.
Learn more about Financial statement from
https://brainly.com/question/24498019
Definition of meeting
Interaction with someone is called meeting..
according to me yes
Miss work for no reason knowing they would be fired.
Why did they do it, you think?
Answer:
Either did not like the job they currently were working at or it did not matter to them anymore and they could find a better job oppertunity somewhere else.
Explanation:
The four-firm concentration ratio of the aircraft industry is over 80 percent. Most economists would consider this industry an oligopoly.
a) true
b) false
Answer:
true
Explanation:
It is true that the four-firm concentration ratio of the aircraft industry is over 80 percent. Most economists would consider this industry an oligopoly.
What is oligopoly?An oligopoly is a market structure in which a few firms dominate the market, often due to high entry barriers.
The statement "The four-firm concentration ratio of the aircraft industry is over 80%" is supported by data.
According to the US Department of Justice, the four-firm concentration ratio for the US aircraft industry was 85.6% in 2017, implying that the top four firms accounted for more than 85% of market share.
This level of concentration is typically associated with an oligopoly, a market structure in which a few large firms dominate the industry.
Thus, the statement "Most economists would consider this industry to be an oligopoly" is true.
For more details regarding oligopoly, visit:
https://brainly.com/question/14093864
#SPJ2
1. BMC Industries estimates that annual manufacturing overhead costs will be800, 000 Rwf. Estimated annual operating activity bases are: direct labor cost of 600,000 Rwf, direct labor hours are 70,000 and machine hours are 1400,000. Compute the predetermined overhead rate for each activity base
The predetermined overhead rate for each activity base is:
a) Direct labor cost = $1 Rwf
b) Direct labor hour = 8.57 Rwf
c) Machine hours = 0.43Rwf.
What is the predetermined overhead rate?The predetermined overhead rate is the overhead rate that is calculated based on some cost pools, which is then applied to units of production based on activity bases.
Some of the activity bases include direct labor hours or costs, and machine hours.
Using a predetermined overhead rate divides the estimated overhead costs by the units of the activity base.
Data and Calculations:Annual manufacturing costs = 600,000 Rw
Estimated annual operating activities bases:
Direct labor cost = 600,000 Rwf
Direct labor hours = 70,000
Machine hours = 1,400,000
The computation of the predetermined overhead rate for each activity base is as follows:
a) Direct labor cost = $1 Rwf (600,000 Rwf/600,000).
b) Direct labor hour = 8.57 Rwf (600,000 Rwf/70,000).
c) Machine hours = 0.43 (600,000 Rwf/1,400,000).
Learn more about predetermined overhead rates at https://brainly.com/question/26372929
GDP is composed of four components. Which of the following is NOT a component of GDP
The option that is not part of the four components used in calculating GDP is salary.
What is GDP?
GDP is a short form for gross domestic product. Gross domestic product is the sum of all goods and services that are produced in a particular country or economy in a given period which is usually a year.
Gross domestic product is an indicator of the economic growth of a country. The higher Gross domestic product is, the higher the economic growth and standard of living of the people in the country all other things being equal.
One of the methods that can be used to calculate the Gross domestic product is the expenditure method. It entails adding the amount spent on goods and services by economic agents.
The formula for calculating gross domestic product using the expenditure approach is:
GDP = Consumption spending by households on durable and non-durable goods + Investment spending by businesses + Government spending + Net export
Net export = exports – imports
Here are the options:
a. salaries
b. consumer purchases
C. government purchases
d.net exports
To learn more about GDP, please check: https://brainly.com/question/15225458
#SPJ1
Which country use pounds
Answer:
Some countries that use pound as currency are United Kingdom, England, & Scotland
such as satisfaction are concerned with the extent to which customer experiences are enhanced as a result of CRM. Question content area bottom Part 1 A. Customer perception metrics B. Marketing metrics C. User adoption metrics D. Key performance indicators (KPI) E. Business performance metrics
The customer perception metrics is basically concerned with the extent of how customer experiences are enhanced as a result of CRM.
What is the customer perception metrics?
This is a measurement of how a firm's customers feel about their product and brand.
Hence, this is the metrics that is concerned with the extent to which customer experiences are enhanced as a result of CRM.
Therefore, the Option A is correct
Read more about customer perception metrics
brainly.com/question/4487147
What differences are there in mindset, habits, and approach between finding a job and
starting a job?
The difference in mindset between the finding and starting a job approach is relative to the preparation process between the two, whose scope is different.
How to find a job?Candidates can search for available vacancies in various sources, such as websites, newspapers and professional social networks, such as linkedin, in addition to relying on their support network for better knowledge of open positions.
Therefore, until the moment of seeking a vacancy and being hired, there is the stage of preparation for presentation, where the candidate undergoes an evaluation of the curriculum and phases of the recruitment process.
Find out more about recruitment here:
https://brainly.com/question/3700565
#SPJ1
Enumerate four demerits of an open plan office
Explanation:
1. The benefits of easy collaboration are outweighed by the disadvantages of excess noise
2. Anything and everything can be a distraction
3. The lack of security can breed mistrust
4. Privacy is essential to job satisfaction, but impossible to come by
Based on the following information, compute cash flows from financing activities under GAAP.
Purchase of investments $ 250
Dividends paid 1,200
Interest paid 400
Additional borrowing from bank 2,800
Based on the financial transactions listed, and the GAAP definition of financing activities, the cashflows from financing activities is $1,600.
What is the cashflow from financing actvities?Under GAAP, the only entries that go into financing activities are Dividends and additional borrowing because these relate to Equity and long term borrowing.
The cash flow from financing activities is therefore:
= Additional borrowing - dividends paid
= 2,800 - 1,200
= $1,600
Find out more on financing activities at https://brainly.com/question/14441404.
Imagine you inherited $50,000 and you want to invest it to meet two financial goals: to save for your wedding which you plan to have in two years; and to save for your retirement several decades from now. How would you invest the money? Explain your answer.
I would invest the money needed for the wedding in bonds.
I would invest the money needed for retirement in alternative investments and stocks.
How would I invest the money?
The money needed for the wedding is needed in the near future (two years from now), thus, the suitable investment should be a short-term investment. The short-term investment should be in less risky and liquid assets.
Retirement is still a long way ahead. Thus, the investment would be classfiied as a long-term investment. Long term investment can be invested in risky and less liquid assets such as alternative assets and stocks.
To learn more about bonds, please check: https://brainly.com/question/13326746
Question 3
What is a business plan?
Explanation:
A business plan is a formal written document containing the goals of a business, the methods for attaining those goals, and the time-frame for the achievement of the goals.
b) Carry-All Rental Truck Firm, which serves three Counties in Kenya; Nairobi, Machakos and Kiambu. Trucks are rented on a weekly basis and can be rented and returned in any of the three Counties. The transition matrix for the monthly movement of the trucks is provided below. Returned Nairobi Machakos Kiambu 0.6 0.2 0.2 0.3 0.5 0.2 0.4 0.1 0.5 Nairobi Machakos Kiambu Rented
Answer:
someone just asked the same thing lol
Explanation:
Write a list of at least 3 things that Eric has done right before applying for a loan.
Answer:
A. Three important Items to double check before submitting a loan application to underwriting.
• Completeness of data : One has to be sure that all important details are captured hence none is left out. It means that there are no missing information on the application.
• Calculations performed accurately: This means that calculations such as borrower's income, qualifying ratios are calculated accurately and also double checked for the purpose of the loan underwriting.
• Documentations required by the loan programme. All Documentations required by the loan programme must be double checked before submitting a loan application to underwriting.
B. List at least two things you would be sure to tell a borrower in preparation for closing
• I will seek clarity in terms of the money borrower would be bringing to the closing table.
• The date,time,venue of closing are essential for the closing hence will be communicated to the borrower. Also, there are no right or wrong answers that may be asked or given by the borrower during the closing.
C. List at least three calculations that are typically used during the course of mortgage loan transaction.
• Income calculation
• Front end and back end ratio (DTI ratio)
• Monthly payment.
Explanation:
The three things that Eric has done before making a loan application are as follows:
Careful examination of loan applicationCommunication to the borrowing party regarding the closing of the loanComputations related to the loan transactionWhat is a loan?A loan is an amount given to the borrowing party at an interest rate that can be annual, monthly, or quarterly basis by the lender.
Eric should make sure the three following things:
He should carefully read the loan agreement and its causes before accepting it by signing the document. He must ensure that the data is accurate and the calculations are correct in themselves.He should communicate with the borrower about the closing time period in advance so that no delay could happen.He computes the monthly installment to be paid by the borrower on the basis of his income and debt-income ratio.Therefore, the three things which Eric should check have been explained above.
Learn more about the loan in the related link:
https://brainly.com/question/8347317
#SPJ2
Question 33 (12 points)
Listen
Suppose that an economy is producing real GDP valued at $15.5 trillion, but the
economy's potential level of production is $18 trillion. First explain what type of
production gap this is and how unemployment will be impacted. Then explain both
how the federal government might use its three fiscal policy tools and how the
Federal Reserve would use its three traditional monetary policy tools.
The type of production (or GDP) gap identified is the Negative production Gap. This is a situation where the economic output is less than the full capacity output.
How will the Negative Production Gap impact Unemployment?A negative Unemployment Gap always translates to low growth and further shortfall in output and increasing rates of unemployment.
Three fiscal policy tools that can be used to tackle this situation are:
The above tools are expansionary in nature. They have the effects of stimulating aggregate demand hence causing an expansion in production and reducing unemployment.
The three monetary tools that can be used to combat the above situation are:
Open Market Operations such as buying back government bonds;Reduced discount rates which increase money supply; andReducing reserve ratio are all expansionary. They will increase the money supply and stimulate aggregate demand.Learn more about Negative Production Gap at:
https://brainly.com/question/25940788
1.Setting standards for a product may involve many employees of the company. Identify some of the employees who may ne involved in setting the standard costs and describe what their role might be in setting those standards.
2.SMithson, Inc. is a manufacturer of lead crystal glasses. The standard materials quantity is 0.9 pound per glass at a price $0.45 per pound. The actual results for the production of 7,100 glasses were 1.3 pound per glass at a price of $0.55 per pound. Calculate the materials price variance and the materials efficiency variance.
3.The standard direct labor time is 1/4 hour per glass, at a price of $15.00 per hour. The actual results for the production of 6,800 glasses were 1/3 per glass, at a price of $14.00 per hour. Calculate the labor price variance and the labor efficiency variance.
1. The employees involved in setting the standard costs in a manufacturing company include the following managers:
Production managerSales managerPurchasing managerQuality control managerCost accounting managerHR manager.Who are the employees involved in setting standard costs?1. a) The above managers play different roles in setting the standard costs. For example, the sales manager knows much about the market price, which determines the other variables in the production and support activities.
The standard costs cannot be set without the input of the production manager, who determines the standard production time and quantity of raw materials, in addition to influencing the overhead costs.
The purchasing manager determines the purchase cost of raw materials and how to minimize it by sourcing quality materials from suppliers.
The quality manager will also play a role by determining how efficiently production activities could be carried out without increasing costs.
The cost accounting manager is responsible for gathering the cost data and determining the standard costs.
The HR manager fixes the labor rates and time and controls the efficiency of production workers.
2. The materials price variance is $923 Unfavorable (1.3 x 7,100) x ($0.45 - $0.55) and the materials efficiency variance is $1,278 Unfavorable (0.9 - 1.3 x 7,100) x $0.45.
3. The labor price variance is $6,238 Unfavorable (2,267 x $14) - ($15 x 1,700) and the labor efficiency variance is $8,505 Unfavorable (2,267 - 1,700) x $15.
Data and Calculations:Standard materials quantity per glass = 0.9 pounds
Standard price per pound = $0.45
Actual production units = 7,100 glasses
Actual materials usage quantity per glass = 1.3 pounds
Actual price per pound = $0.55
Standard labor time per glass = 1/4 hours
Standard labor rate per labor-hour = $15
Actual production units = 6,800 glasses
Actual labor time per glass = 1/3 hours
Actual labor rate per labor-hour = $14
Learn more about setting standard costs at https://brainly.com/question/19595202
why is my take home less than gross pay
Answer:
There are a number of taxes and possible deductions such as federal, state taxes. You may alos have social security and medicare taxes as well. Lastly, you may have deductions if you have any typr of insurance; such as medical, dental, vision or retirement plans.
Explanation:
Answer:
The government takes takes out of your gross pay which gives you your take home pay.
Explanation:
Jakarius encourages his employees to focus on their own well-being and he truly hopes they will flourish. Jakarius is well on his way to:____________
a) expanding his employees’ skills.
b) designing jobs for task significance.
c) fairly compensating employees for their hard work.
d) creating a positive work environment.
Jakarius, who encourages his employees to focus on their well-being, is well on his way to d) creating a positive work environment.
What is a positive work environment?A positive work environment refers to a workplace where the following qualities and values are present and upheld:
TrustCooperationSafetyRisk-taking supportAccountabilityEquity.A positive work environment encourages employees to flourish as well as meet the organization's goals.
Thus, Jakarius, who encourages his employees to focus on their well-being, is well on his way to d) creating a positive work environment.
Learn more about creating a positive workplace at https://brainly.com/question/1024334
PLEASE ANSWER WILL MARK BRAINLIST
Answer:
D
Explanation:
I HOPE IT HELP TY PLS MAKE ME BRAINLIEST THANKS
In general, what kind of people earn the most money? (5 points)
a.
People with skills that are in high demand and high in supply
b.
People with skills that are in high demand but low in supply
c.
People with skills that are in low demand and low in supply
d.
People with skills that are in low demand but high in supply
In general, what kind of people earn the most money?
People with skills that are in high demand but low in supply
Answer:
I don't know very well and I'm not saying I'm an expert, but I think it's the B
Mike leaves his car parked at his friend Don's house while he left for vacation.
While he was gone, lightning struck a tree and it fell on and destroyed Mike's
car. Is Don responsible for the damage to Mike's car?
A. Yes, because it happened at Mike's house.
B. Yes, because Don acted negligently.
C. No, because Mike benefited from the transaction.
O
D. No, because the lightning was an act of God.
Answer:
B. Yes, because Don acted negligently.
Explanation:
If a thunderstorm was going to happen, the likeliness of Don knowing would be very high as the weather would have been released for the time this event occured. He could have prepared prior to the lightning to prevent this type of thing by telling Mike to not leave his car there as something could happen or put Mike's car in the garage (if he has one).
Current liabilities are important because they determine how much
company has.
A. working capital
B. current assets
C. liquid cash
D. stockholders' equity
Answer:
working capital is calculated by using the current ratio, which is current assets divided by current liabilities. A ratio above 1 means current assets exceed liabilities, and, generally, the higher the ratio, the better.
A monopolist Cable TV provider makes higher profits by bundling News channels and Kids Entertainment channels together rather than selling these channels separately to subscribers. But this is mainly to promote News channels to subscribers. This implies that
What this implies is that the kid's channel subscribers are more willing to pay than the other News subscribers.
What is a Monopoly?This refers to the exclusive possession of the rights and means to supply and control in a market situation,
Hence, we can note that the monopolistic Cable TV provider makes higher profits by bundling News channels and Kids Entertainment channels together and this is because the kid's channel subscribers are more willing to pay than the other News subscribers.
Read more about monopoly here:
https://brainly.com/question/13113415